CARRIAGE TERMS

Welcome to kitchenlyshop.com! We’re committed to providing a fast, secure, and transparent delivery experience for our customers worldwide. Below is our shipping policy, which applies to all orders placed through this website.

🛒 1. Order Processing Time
All orders are processed and shipped within 1-3 business days (excluding holidays and weekends).
You will receive a tracking email after your order is processed.

2. Domestic Shipping
   We use the following major US shipping providers:
   USPS
   UPS
   FedEx
   Shipping Time:
   Standard Shipping: 3–7 business days
   Expedited Shipping (if selected): 1–3 business days
   Shipping Costs:
   Free shipping within the continental US is available, but shipping costs will be calculated at checkout.
3. International Shipping Policy
   We ship to the following countries and regions: Canada, the United Kingdom, EU member states, Australia, Japan, Singapore, and more. Please see the country/region list on the checkout page for details.
   International Logistics Partners:
   DHL Express
   FedEx International
   UPS International
   USPS International
   International Shipping Times (Varies by Destination):
   Standard Shipping: 7–21 business days
   Express Shipping: 3–7 business days
   Note: Shipping times may be longer for some remote areas. Please understand.
4. Packaging and Customs Information
   All products are packaged in environmentally friendly, reinforced packaging to ensure product safety during transit.
   Customers of international orders are responsible for import taxes, duties, or other customs clearance fees in the destination country. We have no control over and are not responsible for these charges.
   We will accurately declare the value and type of merchandise and adhere to international trade and export compliance standards.
5. Address Information and Delivery Failures
   Please ensure that you provide a complete and accurate shipping address when placing your order.
   If a package is returned due to an incorrect address, unacceptable delivery, or refused delivery, the customer will be responsible for the re-delivery fee.
6. Partial Shipment Information
   If you purchase multiple items from different warehouses or in different stock levels, we may ship them separately to expedite delivery. There will be no additional shipping charges. 7. Shipping Disputes and Lost Packages
   If your order has not been received beyond the estimated delivery time, please contact us immediately. We will investigate with the logistics company and assist you in resolving the issue.
   If the package is confirmed lost during shipping, we will resend it or provide a full refund.